Wednesday, March 5, 2008

Potholes in the road to an education in Worcester Public Schools (Part I)

Mower Street on the way to West Tatnuck Elementary

These kind of potholes could alter the alignment of vehicles traveling this road even once--never mind every day to pick up and drop off small children to and from school.

See the following: http://news.carjunky.com/car_safety/potholes_cause_car_damage.shtml

It’s a narrow road with already limited parking for the school and big surprise! snow clearance is not top notch. With cars having to zigzag and the potential to hit huge craters all the way up the hill including at the base of the school driveway – this is a huge danger on the way to and from school. Not to mention a glaring reminder of how much Worcester cares for children. Is the city bankrupt yet?

You can and DEFINITELY SHOULD report a pothole to the Department of Public Works through their Online Customer Service Center at:

http://www.ci.worcester.ma.us/wts/index.html

This is the immediate response you’ll get.

“If you provided your email address you will receive an email response from Customer Service once your request has been accepted, which will include a work order number. Please note, the normal hours of operation for our Customer Service Center are Monday through Friday 7:30am to 5:00pm. Hours may be extended during winter storms or other City emergencies.

If you would like more information or further explanation regarding the completion of your request, please call Customer Service at the number above, mention your request was reported through the City website and, if necessary, provide the work order number.”

This is the best part.
“Again, thank you for playing an important role in improving the quality of life in our community. In turn, the City of Worcester will continue to do its part by providing all customers with the best possible level of service.”

Apparently you can also live chat if you do it between the hours of 7:30 a.m. and 5 p.m. May try that next. Will keep you posted.

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